Frequently Asked Questions
Everything you need to know about shopping with Godfreys
What is the standard delivery timeframe for large furniture items?
Standard delivery for large furniture items typically takes 7-14 business days depending on your location. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do you offer white-glove assembly services?
Yes, we offer professional white-glove assembly for an additional fee. This service includes room-of-choice delivery, full assembly of your furniture, and removal of all packaging materials.
What is your return policy for home decor and accessories?
We offer a 30-day return policy for most home decor items and accessories, provided they are in their original packaging and unused condition. Please note that custom-made or final sale items are non-returnable.
Are your wood products sustainably sourced?
At Godfreys, we are committed to sustainability. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure minimal environmental impact.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to help you choose the perfect color and texture for your home before committing to a purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for eligible purchases.